Terms of Service

Terms of Service

Last Updated: December 14, 2025

Please read these Terms of Service ("Terms") carefully before using frenchievault.cc (the "Site") operated by The Frenchie Vault | Premium Frenchie Gear ("we," "us," or "our").

By accessing or using our Site, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Site or use our services.

1. Overview

This Site is operated by The Frenchie Vault | Premium Frenchie Gear. Throughout the Site, the terms "we," "us," and "our" refer to The Frenchie Vault. We offer this Site, including all information, tools, products, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink (collectively, the "Terms of Service" or "Terms").

These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

2. Acceptance of Terms

By using this Site, you represent and warrant that:

  • You are at least 18 years of age or the age of majority in your state or province of residence
  • You have the legal capacity to enter into a binding contract
  • You will use the Site in compliance with these Terms and all applicable laws
  • All information you provide is accurate, current, and complete

If you are using the Site on behalf of a business or entity, you represent that you have authority to bind that entity to these Terms.

3. Modifications to Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. It is your responsibility to check this page periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

The "Last Updated" date at the top of this page indicates when these Terms were last revised.

4. Use of the Site

Permitted Use: You may use the Site only for lawful purposes and in accordance with these Terms.

Prohibited Use: You agree NOT to:

  • Use the Site for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction (including but not limited to copyright laws)
  • Transmit any viruses, malware, or harmful code
  • Attempt to gain unauthorized access to the Site or our systems
  • Interfere with or disrupt the Site or servers
  • Impersonate any person or entity
  • Harvest or collect information about other users
  • Use automated systems (bots, scrapers) to access the Site without permission
  • Post false, misleading, or fraudulent content
  • Engage in any activity that could damage our reputation or business

Account Security: If you create an account, you are responsible for:

  • Maintaining the confidentiality of your password
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

5. Products and Services

Product Descriptions: We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, pricing, or other content on the Site is accurate, complete, reliable, current, or error-free.

Pricing:

  • All prices are in USD unless otherwise stated
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors
  • If a product is listed at an incorrect price due to an error, we reserve the right to refuse or cancel orders placed for that product

Product Availability:

  • All products are subject to availability
  • We reserve the right to limit quantities or discontinue products at any time
  • We do not guarantee that products will be in stock

Product Images: Product images are for illustrative purposes only. Actual products may vary slightly in appearance.

6. Orders and Payment

Order Acceptance:

  • Your order is an offer to purchase products
  • We reserve the right to accept or decline any order for any reason
  • We may require additional verification or information before accepting an order
  • Order confirmation does not guarantee acceptance

Payment:

  • Payment is due at the time of purchase
  • We accept major credit cards and other payment methods as displayed at checkout
  • By providing payment information, you represent that you are authorized to use that payment method
  • You authorize us to charge your payment method for the total amount of your order

Order Cancellation:

  • We reserve the right to cancel any order at any time for reasons including but not limited to: product unavailability, pricing errors, suspected fraud, or violation of these Terms
  • If we cancel your order after payment, we will issue a full refund

7. Shipping and Delivery

Shipping:

  • Shipping costs and delivery times are displayed at checkout
  • We are not responsible for delays caused by shipping carriers
  • Risk of loss and title for products pass to you upon delivery to the carrier

Delivery:

  • Delivery times are estimates and not guaranteed
  • We are not liable for delays in delivery
  • Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen packages

For full details, please see our [Shipping Policy].

8. Returns and Refunds

Returns and refunds are subject to our Return Policy. Please review our [Return Policy] for complete details on eligibility, process, and timelines.

Key points:

  • 30-day return window from delivery date
  • Items must be unused and in original condition
  • Certain items are non-returnable (hygiene products, final sale items)
  • 20% restocking fee applies to non-defective returns
  • Customer responsible for return shipping costs (except defective items)

9. Intellectual Property

Ownership: All content on this Site, including but not limited to text, graphics, logos, images, product descriptions, software, and design, is the property of The Frenchie Vault or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not:

  • Reproduce, distribute, modify, or create derivative works from our content
  • Use our content for commercial purposes without written permission
  • Remove or alter any copyright, trademark, or proprietary notices

Trademarks: "The Frenchie Vault" and our logos are trademarks of our company. You may not use our trademarks without prior written consent.

10. User-Generated Content

Reviews and Comments: If you submit reviews, comments, photos, or other content to the Site, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and distribute that content in any media.

Content Standards: You agree that any content you submit will:

  • Be accurate and not misleading
  • Not violate any third-party rights
  • Not contain offensive, defamatory, or illegal material
  • Not contain viruses or malicious code

We reserve the right to remove any user-generated content that violates these Terms or is otherwise objectionable.

11. Third-Party Links and Services

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party content, goods, or services.

12. Disclaimer of Warranties

AS-IS BASIS: THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties that the Site will be uninterrupted, secure, or error-free
  • Warranties regarding the accuracy or reliability of content
  • Warranties that defects will be corrected

Product Use: Our products are intended for use with pets. We are not responsible for:

  • Improper use of products
  • Allergic reactions or adverse effects
  • Injuries resulting from product use
  • Damage to property caused by products

Always supervise your pet when using our products and consult a veterinarian if you have concerns.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE FRENCHIE VAULT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Damages resulting from your use or inability to use the Site
  • Damages resulting from unauthorized access to your data
  • Damages resulting from third-party conduct or content

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS LESS.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless The Frenchie Vault and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of the Site
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit to the Site
  • Your purchase or use of products

15. Dispute Resolution

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law provisions.

Jurisdiction: You agree that any legal action or proceeding arising out of or relating to these Terms or the Site shall be brought exclusively in the state or federal courts located in [Your County, State]. You consent to the personal jurisdiction of such courts.

Arbitration (Optional - Choose One):

Option A - Arbitration Required: Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [Your City, State]. You waive your right to a jury trial and to participate in class actions.

Option B - No Arbitration Requirement: Disputes may be resolved through litigation in the courts specified above.

Informal Resolution: Before filing any formal claim, you agree to contact us at support@frenchievault.cc to attempt to resolve the dispute informally.

16. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy, Shipping Policy, and Return Policy, constitute the entire agreement between you and The Frenchie Vault.

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

No Agency: Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and us.

Force Majeure: We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, or supply chain disruptions.

17. Refusal of Service

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion for any reason, including but not limited to:

  • Violation of these Terms
  • Suspected fraudulent activity
  • Abusive or threatening behavior
  • Chargebacks or payment disputes
  • Any conduct we deem harmful to our business or other customers

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@frenchievault.cc
Business Name: The Frenchie Vault | Premium Frenchie Gear
Website: frenchievault.cc

By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.